Our delivery policy

After confirmation of the order, the LIEGEGO company undertakes to respect an average delivery time of 3 to 5 working days. However, this period does not constitute a strict deadline and the LIEGEGO company cannot be held liable in the event of delay. delivery or out of stock.

Orders are shipped via the Post Office or Mondial Relay.

Delivery will be made from Monday to Saturday to the address you have indicated. Your package will then be delivered to you or made available in the post office on which you depend.

It is your responsibility upon receipt of the package to immediately check it and make reservations with the carrier.  " The post office  » by registered letter with acknowledgment of receipt within 3 days of receipt of the package.

When the consumer personally takes delivery of the objects transported and when the valet does not justify having given him the opportunity to actually check their good condition, the period mentioned in Article L.133-3 (3 days) of the Commercial Code which extinguishes any action against the valet is extended to ten days.

LIEGEGO cannot be held liable for delivery times in the event of specific external events (strikes, natural disasters, etc.).

If within 7 working days following the dispatch of your order, you have still not received your package or delivery notice or precise information via the online tracking of your package, please want to visit your post office.

In addition, for deliveries outside mainland France, the customer agrees to pay all taxes due on the importation of products, customs duties, value added tax, and all other taxes due under the laws of the country. of receipt of the order. All orders placed on the www.liegego.net website  are intended for the personal use of customers. Customers or recipients of the products are prohibited from any partial or total resale of the products. The company LIEGEGO de facto emerges from all legal responsibilities if the payment of taxes was not made by the customer. For France and the countries of the EEC, the company LIEGEGO reserves the choice of routing: the Post office, Chronopost or any carrier of its choice

Return policy

In the context of distance selling (without the simultaneous physical presence of the parties), the consumer has, according to Article L 221-18 of the Consumer Code, a period of 14 days from receipt of the items (or of the acceptance of the offer for the provision of services) to form an opinion. When the 14-day period expires on a Saturday, Sunday or public holiday, it is extended until the next working day.

For any information you can contact us at 06.45.50.68.47

In the event of exercise of the right of withdrawal, the company LIEGEGO is required to reimburse the sums paid by the customer, or to exchange free of charge, with the exception of the return costs. Reimbursement is due within a maximum period of 15 days.

In the event of reimbursement, a check for the amount paid, excluding delivery costs, will be returned to the customer. In case of exchange or refund, these will only be made after verification of the quality of the returned items. The items must not have been used or have suffered any deterioration, even minor. They must be returned in their original packaging, intact, accompanied by all possible accessories. Damaged or incomplete items will not be taken back.

This contract is subject to French law, the company LIEGEGO cannot be held liable for damages of any kind, whether material or bodily, which could result from improper use of the products marketed. The liability of the LIEGEGO company  will, in any case, be limited to the amount of the order and cannot be blamed for simple errors or omissions which may have remained despite all the precautions taken in the presentation of the products. In case of difficulty in the application of this contract, the buyer has the possibility, before any legal action, to seek an amicable solution, in particular with the help of an association.  professional in the sector, a consumer association or any other counsel of his choice. It is recalled that the search for an amicable solution does not interrupt the "short time" of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that as a general rule and subject to the judgment of the Courts, compliance with the provisions of this contract relating to the contractual guarantee  assumes that the buyer honors its financial commitments to the seller.